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Terms & Conditions

1. Acceptance of Terms

By accessing or placing an order through this website, you agree to be bound by these Terms & Conditions. If you don’t agree with any part of these terms, please don’t use this site.

2. Products & Pricing

All prices are listed in South African Rand (ZAR) and include VAT where applicable. We reserve the right to correct pricing errors and to change prices at any time before an order is confirmed. Stock is not guaranteed until an order is fully paid.

3. Orders & Payment

An order is only confirmed once payment has been successfully processed through one of our supported payment methods. We reserve the right to cancel or refuse any order — for example due to stock unavailability, suspected fraud, or a pricing error — in which case you’ll be refunded in full.

4. Shipping

Delivery timeframes provided at checkout are estimates, not guarantees. Risk of loss and title for items pass to you upon delivery to the courier’s confirmed delivery address.

5. Authenticity

Every product sold is checked by hand as part of our authentication process — see our Returns & Authenticity Policy for full details.

6. Intellectual Property

All content on this site — including text, images, and logos — is the property of Sneaker ID or its licensors and may not be reproduced without permission.

7. Limitation of Liability

To the fullest extent permitted by law, Sneaker ID is not liable for any indirect, incidental, or consequential damages arising from use of this site or products purchased through it.

8. Privacy

Your personal information is collected and processed in accordance with the Protection of Personal Information Act (POPIA). We only use your data to fulfil orders, provide support, and — where you’ve opted in — send marketing communications.

9. Changes to These Terms

We may update these terms from time to time. Continued use of the site after changes are posted constitutes acceptance of the revised terms.

10. Governing Law

These terms are governed by the laws of the Republic of South Africa.

11. Contact

Questions about these terms? Reach out via the contact details in our footer.